Get in touch
We’re always happy to help!
We are open from Monday to Sunday.
Bagatelle Mall – (+230) 468 8269
Tribeca Mall – (+230) 471 3019
Drop us a WhatsApp message. It’s quicker & easier.
WhatsAppDrop us a mail. We will get back to you within 24 hours.
info@apexapr.muFrequently Asked Questions
It’s Simple. You trade-in your old device for an instant cumulative APEX in-store credit toward your new purchase.
You can trade in many Apple and third-party devices, including Samsung and Google smartphones, tablets, smartwatches and Mac for an APEX in-store Credit.
If your device isn’t eligible for any trade-in value, you can still recycle it with APEX for free.
If your device isn’t eligible for any trade-in value, you can still recycle it with APEX for free.
It depends on the device, model, manufacturer, and condition.
We accept devices that power on and are in working condition. Our condition descriptions are clearly stated to help you make the proper selection. We give you complete price-range visibility to make it easier, which means no surprises. The price you see is the price you get. It’s fast, easy, and no haggling! Based on the final condition given by our Sales Expert, you can choose to accept or refuse to trade-in your device. The last call is in your hand.
This credit can only be redeemed in-store, and it cannot be transferred or used for online purchases.
The value credited to your APEX in-store account from your current device(s) can be used within a period of 12 months from the date of activation.
Please ensure that you utilise the credited amount within the specified timeframe, as it will expire after 12 months.
Please ensure that you utilise the credited amount within the specified timeframe, as it will expire after 12 months.
Before you bring it in, follow the step-by-step instructions to back up your data to iCloud before you bring in your device.
Here’s how to back up your iPhone, iPad, or iPod touch to iCloud.
Here’s how to back up your Mac to iCloud.
Here’s how to back up your Apple Watch to iCloud.
Here’s how to back up your iPhone, iPad, or iPod touch to iCloud.
Here’s how to back up your Mac to iCloud.
Here’s how to back up your Apple Watch to iCloud.
You can use any of the following in original (no copies or photos):
– National Identification Card (NIC)
– Passport
– National Identification Card (NIC)
– Passport